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Author: Subject: Suggestion re: Unknown IDs
jwnewman53
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[*] posted on 28-7-2016 at 10:13 PM
Suggestion re: Unknown IDs


Hi,

I see many profiles in which the owner describes a card they received without an ID. It seems that many are completely unaware of how to request an ID lookup.

Might I make a suggestion? Perhaps the first time Postcrossing sees a traveling card go unregistered for some period (say, 90 days), you could e-mail a helpful note to the intended recipient. "Hi! We've noticed there are cards headed to you for over 90 days that haven't been registered. Is it possible you've received them without a Postcard ID on them? If so, try using our Lookup Request link - it's in the top right corner of the Register a Card page." Once you've sent the message, you could flag that user's account so you don't send it again.

Of course, expired cards aren't always due to a missing ID, most of them have simply gone astray during travels. But with a friendly reminder, everybody on Postcrossing would, at some time, be made aware that help is available if the ID is missing.

Just a thought! If this has already been suggested (or tried), or if I've brought this up in the wrong place, my apologies!
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Waykwabu
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[*] posted on 11-9-2016 at 10:14 PM


Good idea ! :thumbup:
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Draumar
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[*] posted on 29-7-2018 at 05:33 PM


:thumbup:
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[*] posted on 18-10-2018 at 03:47 PM


:thumbup:

But make it sooner. Also include a general reminder that you should register cards as soon as they arrive, if the user has multiple cards traveling to them for a while.
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[*] posted on 24-10-2018 at 08:56 AM


I do support :thumbup:
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ColorfulCourtney
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[*] posted on 24-10-2018 at 08:56 PM


While I think the intention is good, I do not support this. I register all cards I receive, and I am sure I have cards traveling to me that are lost. If every time a card coming to me passed 90 days I received a message, I would then know a card was lost. What is the point? To make me sad and aware that these cards are gone?

Maybe if the user has registered *nothing* in those 90 days it makes sense, but for people who are active I do not think it is useful. Of course this is just my opinion!
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