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Author: Subject: [FRANCE] La Poste related questions and comments
rejane begouen
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[*] posted on 17-3-2017 at 01:35 PM
[FRANCE] La Poste related questions and comments


Please use this thread to ask questions or make comments regarding La Poste - their services, postal regulations, postage, delivery speed, mail tracking, postmarks, etc.




Election of the french stamp of the year
Hello,

Each year, the French Post organizes a game, the election of the most beautiful French stamp. You can participate, choose the stamp that you like most in different categories and try to win beautiful gifts.

Thank you for your participation

http://www.electiondutimbre.fr/
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HMKM
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[*] posted on 25-2-2019 at 02:02 PM


Can old stamps from before Euro / 2002 in currency France frank be used on postcards mailed out in France?

I received a card with a stamp from 1978 of 1,00 france frank on it (and another stamp of 50 eurocents).

Do you know if there is information about this on the official PosteFrance website?
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[*] posted on 26-2-2019 at 04:59 PM


Yes you can use stamps with value in francs, they are still valid.
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[*] posted on 2-3-2019 at 10:25 AM


Quote: Originally posted by yabiz  
Yes you can use stamps with value in francs, they are still valid.


That is wonderfull!

Sadly the value converted to euro is only 15 cent. With a 50 eurocent stamp this postcrosser cheated 65 cent.

It's a not register item, but reporting.
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[*] posted on 4-3-2019 at 03:12 PM


I have received mail recently that had stamps in Old Francs, prior to 1960. It's frustrating when people try to cheat the system. These pieces I received were not through Postcrossing, otherwise I would have reported it.
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[*] posted on 9-3-2019 at 11:18 AM


Old Franc-Stamps are still valid. Even the very first stamp of France would be valid. Only the value is very small. They made 100 old francs = 1 new franc. Only some stamps, which were issued during german occupation are no longer valid.
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[*] posted on 10-3-2019 at 03:24 AM


Yeah, the most recent example of what I received was a letter with a "Lettre Verte" stamp and two stamps totally 5 Old Francs. Definitely a purposeful underpayment.
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[*] posted on 3-6-2019 at 09:17 AM


Hello together.

Does La Poste allow combining stamps of different value to reach the required value of 1,30 EUR for international mail (e.g. 1,00 + 0,10 + 0,10 + 0,10)?
Or do I absolutely have to use a single international stamp?
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[*] posted on 6-6-2019 at 02:27 PM


You can use differents stamps as long as you reach the required value.
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[*] posted on 6-6-2019 at 08:54 PM


Thank you, Yabiz, for your reply!
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[*] posted on 22-8-2019 at 07:45 AM


Quote: Originally posted by yabiz  
You can use differents stamps as long as you reach the required value.


I have experienced otherwise.
Last week, an card (in an envelope) to the Netherlands was returned to me. When asking for the reason in the postoffice, the lady at the counter told me it was because I had used a stamp for France of € 0.80 and 5 Marianne stamps of €0.10. She said I HAVE to use an international stamp.
When using an envelope I always put my address on the back. On a card I never do. So, I don't know if some of my cards never made it because of this stamp issue.
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[*] posted on 28-9-2019 at 10:09 PM


Recently somebody was surprised to see me using stamps with no face value ("valeur faciale" in french) for international destinations. For example I will use a stamp "lettre verte" and of course will add little stamps, so the total is 1,30€

She was said several times at the post office that the stamps should have a value on it for international destinations. That means that you can use a 0,80 stamp as long as it's written on it (so no Marianne green or red or any other stamp with only "lettre verte" or "lettre prioritaire" like most stickers stamps are, for example). And of course "timbres de complément" (0.10, 0.05, 0.01) so as to have 1,30€

I've searched for some information after that.

On a forum of philatelists, the question was discussed (I don't remember the exact words, sorry, I'll add a link if I can find it again).
- It was said that according to a UPU rule, you had to use such or such stamp, but not another type (I think the criterion was the face value: without it, it was not possible to send abroad - except of course stamps with mention : "monde" ["world"]).
- Then it was said that the french post had a rule to accept mail even without face value, to be less rigid than the UPU rule (a mitigation of the rule, so as not to hurt the clients) It was probably in the "instruction générale" or a "bulletin La Poste"... it would be good if somebody could have access to this... if it was transitory or if it's still ok.
This thread was from several years ago.

I have used often "lettre verte" stamps and other stamps so as to reach 1,30€, to have a large choice, but I wonder now if that's really ok.

Another thing is that I wrote to an address to La Poste to ask questions about this, last spring (so it was before the person told me about the "face value" question), but hopelessly I've never received any answer. My questions were about the possibility or not to use lettre verte stamps abroad (with additional stamps), and the question of face value too.

Maybe now I could write to the UPU...:duh:

That said, I really wonder if the post has the right to refuse mail and above all to delete it, and if it could not be considered as some sort of offense ("suppression de correspondance" according to the penal code).

So for me, many questions stay raised, and for the moment I have stopped using stamps without face value for international mail, except when it's written "monde" on it ("world") (and that's a pity because some are pretty :P).

Some also say that green and red stamps are sold on "carnets" (stamp booklets) of 10 stamps, and this is clearly written on them that this is to use for domestic mail ("à destination de la France").



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[*] posted on 30-9-2019 at 09:43 AM


There is no UPU rule stating that postage stamps have to show a value, the rule is as follows:

"3 Postage stamps comprise:
3.1 the name of the member country or territory of issue, in roman letters, or, if the UPU International Bureau is so requested by the member country or territory of issue, the abbreviation or initials officially representing the member country or territory of issue, in accordance with the conditions laid down in the Regulations;
3.2 the face value, expressed:
3.2.1 in principle, in the official currency of the country or territory of issue, or as a letter or symbol;
3.2.2 through other identifying characteristics"

So value, letter, symbol or other identifying characteristic is allowed according to the UPU.

La Poste can say that you can only use value stamps, but it is not based on a UPU rule. In my experience with post from France is that La Poste allows anything and doesn't really check if the postage stamp is correct.

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[*] posted on 30-9-2019 at 10:47 PM


I can't find again this topic, I think it was on a google group.
It was a topic from several years ago. I don't know the date of the UPU rule, but it probably changed something, and the french post then had a mitigation of the rule, question is for how long. There's a context there.

I have found this from the post:
Vous ne pouvez pas utiliser de timbre portant la mention "France 20g" à destination de l'étranger, même avec un complément de tarif.

It's there, on the french post website: https://aide.laposte.fr/contenu/quels-timbres-utiliser-pour-affranch...

The mention France is on all stamps (it has replaced "république Française" since 1990 when french post was no longer an administration),
about 20gr it's on green and red stamps, but not on sticky stamps with mention : lettre verte or lettre prioritaire (as for example the lighthouses stamps, and others).

I buy my stamps on internet, and I don't go in post offices to send them, only street boxes. But the question of face value comes back often about people experimenting refusal from the post offices when it's about international mail (many forums talk about this, and somebody told me too recently as said before).
I wonder how the post can have a rule more restrictive than the UPU, isn't it an international treaty that's supposed to be above domestic rules (and it's not even law, just inner rule of an enterprise).

I found all this very confusing.

The UPU rule you're pointing seems to allows green or red stamps as they have identifying characteristiics indeed! While the post does not on its website.
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[*] posted on 1-10-2019 at 12:50 PM


The UPU is a treaty between postal authorities for international post, it doesn’t say what kind of rules the postal authority applies to its customers.

The link you provide indicates that La Poste doesn’t want you to use domestic stamps for international items, but it doesn’t say that you can only use value stamps.

By the way, the words “France 20g” isn’t on the red or green Timbre Marianne:
https://www.laposte.fr/timbres/timbres-marianne/unite/timbre-mariann...
The red one says “Lettre prioritaire” and the green one says “Lettre vert”
“France 20g” is on the self-printed stamp:
https://www.laposte.fr/mon-timbre-en-ligne/personalisation?action=re...

I don’t know why La Poste has this rule, my own country and the countries I visited (USA, UK, Czechia, Italy, San Marino) allow combinations of stamps. Maybe it has to do with the sorting machines, maybe they can recognise domestic stamps or perhaps there is some revenue consideration.

As I said, I have received many cards and letters from France with all kinds of stamps: green ones, red ones, very old stamps in francs and they all arrived without a postage due stamp on them.
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[*] posted on 1-10-2019 at 02:23 PM


Hello Michiel (Michiel071)

I thought all the responsibility system of the posts came from the rules of the UPU (for lost packages, lost mail, etc.). So it certainly has an impact on customers. The rule you have copy/cut in your previous message has also certainly an impact on customers, as it says what stamp is ok to put on a mail.

About Marianne, you are true about Marianne Macron, there is no 20 gr. written on it. But Marianne Hollande (marianne et la jeunesse) had 20 gr on it, it was sold till last year, and of course can still be used.
https://www.wikitimbres.fr/timbres/9102/type-marianne-et-la-jeunesse

So I don't know really what the post means by this "France 20gr"

Another thing, and not the least, is that people experiment different refusals in post offices, and those refusals seem to be based on different approaches:

- some are told that they have to use only international stamps (as the person in this topic related it last august, I've also read that on forums),

- some are told that they have to use face value stamps for abroad: somebody told me this recently (that's the first reason of my message here, trying to have an answer about this), and I've searched through internet : some others are also told this. It even seems this question is in the air since many years!

So there is obviously a problem in the rule, and in the interpretation of it through the post offices.

On a practical aspect, I've got a lot of "no face value stamps" and as I almost never use stamps except for postcrossing, my concern is that for the moment I don't feel ok to use them and they have been bought without the possibilility to use them.

So there are certainly things to clarify.

I receive very often stamps for eg. from the USA who are forever stamps, seems there is no problem there. They stick 2 stamps like that and some others, and it works.

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[*] posted on 26-10-2019 at 08:55 AM


Instead of asking in individual post offices, why don't you call the central customer service of La Poste for clarification?
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[*] posted on 27-10-2019 at 08:12 PM


I have not asked in post offices, I've been told about other's experiences,
and I have written before this (to philaposte: toutsurletimbre.philaposte@laposte.fr) without answer!

But I'll write again.
Not too sure a phone call (which is not possible for me anyway) is ok for that sort of question, I'd rather let them think a bit about a correct answer, and if possible about giving corect instructions to the post offices.

I'll write to the headquarters soon, asking the same questions... and hoping for an answer...

Thing is that it's not only the question of having an answer from a customer service if post offices do something different, and they are 16 000+
Not talking about the policy of the huge sorting centre in Roissy for international mail.
All this has to talk the same way.
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